Inbound Lead Triage
Integrated GPT-4 with Slack and n8n to auto-route inbound emails and surface AI-generated reply drafts, cutting response time by 90%.
90%
Time Reduction
< 2 Min
Time-to-Draft
Sales Reps Buried in Email Triage
Inbound leads were arriving across multiple channels — contact forms, cold replies, referral emails — and landing in a shared inbox that no one owned cleanly. SDRs were spending the first hour of every day sorting, categorising, and drafting initial responses. High-intent leads sat unread while low-priority emails got actioned first simply because they arrived sooner.
GPT-Powered Routing Straight Into Slack
Built an n8n workflow that monitors the inbound inbox in real time. Each email is passed to GPT-4 for intent classification — demo request, pricing inquiry, partnership, or noise. High-intent leads are immediately routed to the correct Slack channel with a structured summary and an AI-generated reply draft the SDR can send in one click. Low-priority emails are logged and batched.
90% Faster Response, Zero Inbox Archaeology
Time-to-first-draft dropped from 45+ minutes to under 2 minutes. SDRs no longer open the inbox to triage — they open Slack and act. High-intent leads are now contacted faster than competitors who are still doing this manually. The system handles volume spikes without adding headcount.